Privacy Policy

Mobu is a brand of Giya Home (Pty) Ltd, based in Johannesburg, South Africa. We respect your privacy and handle all personal information in accordance with the Protection of Personal Information Act (POPIA).

By using our website or placing an order, in accordance with POPIA you consent to the collection and use of your personal information as outlined below.

1. Information We Collect

We collect limited personal information needed to process your order and communicate with you. This may include your name, contact details, delivery address, and proof of payment. Basic website usage information may also be collected automatically for analytics and site improvement.

2. How We Use Your Information

Your information is used only to:

• process and deliver your order,

• communicate about your purchase or enquiry, and

• improve our service and website experience.

We do not sell or rent personal information to any third party.

3. Sharing of Information

We may share necessary details with trusted service providers, such as couriers or payment partners, to fulfil your order. These parties are required to handle your information securely and only for the purpose intended.

4. Data Security

We take reasonable measures to protect your personal information against loss, misuse, or unauthorised access. While no system is completely risk-free, we maintain appropriate safeguards to secure your data.

5. Access or Correction

You may contact us at team@giya.africa to request access to or correction of your personal information.

6. Updates to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available on our website.